Pont Equity Pty Ltd — Privacy Policy
Pont Equity’s commitment to privacy
Pont Equity Pty Ltd (ACN 686 045 367) (Pont Equity) and its subsidiaries and affiliates in Australia are committed to managing personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws.
This sets out our policies for managing your personal information and is referred to as our Privacy Policy.
In this Privacy Policy, “we” and “us” refers to Pont Equity and “you” refers to any individual about whom we collect personal information.
About Pont Equity
Pont Equity is a corporate communications and investor relations company.
Pont Equity offers a complete range of services, including strategic Investor Relations, Stakeholder Communication, and Corporate Advisory services to listed and private companies. Our services include investor engagement, compliance support, digital reporting solutions, and tailored communication strategies.
Please contact us for a complete list of companies comprising Pont Equity that are subject to this Privacy Policy.
What information does Pont Equity collect about you?
Clients and prospective clients
When you enquire about our services or become a client of Pont Equity, a record is made that includes your personal information.
The type of personal information that we collect will vary depending on the circumstances of collection and the kind of service that you request from us, but will typically include:
- your name, e-mail, postal address and other contact details;
- information about your employer or the organisation that you represent;
- your professional details; and
- any additional personal information you provide or authorise us to collect as part of your interaction with Pont Equity.
Prospective employees or applicants
When recruiting personnel, we collect personal information such as your name, contact details, qualifications, and work history. Generally, we collect this information directly from you.
We may also collect personal information from third parties in ways that you would expect (for example, from recruitment agencies or referees you have nominated). Before offering you a position, we may collect additional details such as your tax file number, superannuation information, and other information necessary to conduct background checks to determine your suitability for certain positions.
Other individuals
Pont Equity may collect personal information about other individuals, not Pont Equity clients. This includes customers and members of the public who participate in events we are involved with, individual service providers and contractors to Pont Equity, and other individuals who interact with Pont Equity commercially. The kinds of personal information we collect will depend on the capacity in which you deal with Pont Equity. Generally, it would include your name, contact details, and information regarding our interactions and transactions with you.
If you participate in an event we are managing or delivering, we may take images or audiovisual recordings that identify you.
In limited circumstances, Pont Equity may collect information that is considered sensitive. For example, if you are injured at an event promoted or delivered by Pont Equity, we may collect health information about you in an emergency or with your consent.
You can always decline to give Pont Equity any personal information we request, which may mean we cannot provide you with some or all of the services you requested. Please let us know if you have any concerns about the personal information we have asked for.
Visitors to our websites
How we handle visitors’ personal information on our websites is discussed below.
How and why does Pont Equity collect and use your personal information?
Pont Equity collects personal information reasonably necessary to carry out our business, assess and manage our clients’ needs, and provide services, including corporate communications and investor relations. We may also collect information to fulfil administrative functions associated with these services, for example, billing, entering into contracts with you and/or third parties, and managing client relationships.
The purposes for which Pont Equity usually collects and uses personal information depends on the nature of your interaction with us, but may include:
- responding to requests for information and other general inquiries;
- managing, planning, advertising and administering programs, events, competitions and performances;
- researching, developing and expanding our facilities and services;
- informing you of our activities, events, facilities and services;
- recruitment processes (including for volunteers, internships and work experience); and
- responding to enquiries and complaints.
Pont Equity generally collects personal information directly from you. We may collect and update your personal information over the phone, by email, internet, social media, or in person. We may also collect personal information about you from other sources, for example:
- [affiliated and related companies; and
- third-party suppliers and contractors who assist us in operating our business.
Pont Equity also collects and uses personal information for market research purposes and to innovate our delivery of products and services.
How does Pont Equity interact with you via the internet?
You may visit our website www.pontequity.com.au without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to Pont Equity will be managed in accordance with this Privacy Policy.
Pont Equity’s websites use cookies. A “cookie” is a small file stored on your computer’s browser that assists in managing the website’s customised settings and delivering content. We collect certain information, such as your device type, browser type, IP address, and pages you have accessed on our websites and on third-party websites. You are not identifiable from such information.
You can use your browser’s settings to control how your browser handles cookies. However, doing so may prevent you from accessing certain pages or content on our website.
Pont Equity’s websites may contain links to third-party websites. Pont Equity is not responsible for the content or privacy practices of websites linked to our website.
Can you deal with Pont Equity anonymously?
Pont Equity will allow individuals to remain anonymous or use a pseudonym in their dealings with us where it is lawful and practicable (for example, when making a general enquiry). Generally, it is not practicable for Pont Equity to deal with individuals anonymously or pseudonymously on an ongoing basis. If we do not collect personal information about you, you may be unable to utilise our services or participate in our events, programs or activities we manage or deliver.
How does Pont Equity hold information?
Pont Equity stores information in paper-based files or other electronic record-keeping methods in secure databases (including trusted third-party storage providers in Australia). Personal information may be collected in paper-based documents and converted to electronic form for use or storage (with the original paper-based documents archived or securely destroyed). We take reasonable steps to protect your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.
Pont Equity maintains physical security over paper and electronic data stores, such as through locks and security systems at our premises. We also maintain computer and network security. For example, we use firewalls (security measures for the Internet) and other security systems, such as user identifiers and passwords, to control access to our computer systems.
Our websites do not necessarily use encryption or other technologies to ensure the secure transmission of information over the Internet. Users of our websites are encouraged to exercise care when sending personal information over the Internet.
We take steps to destroy or de-identify information that we no longer require.
Does Pont Equity use or disclose your personal information for direct marketing?
Pont Equity may use or disclose your personal information to inform you about our services, upcoming promotions and events, or other opportunities that may interest you. If you do not want to receive direct marketing communications, you can opt out at any time by contacting us using the contact details below.
If you opt out of receiving marketing material from us, Pont Equity may still contact you regarding its ongoing relationship with you.
How does Pont Equity use and disclose personal information?
For clients
The purposes for which we may use and disclose your personal information will depend on the services we provide. For example, if you have engaged us to deliver a service, we may disclose information about you to service providers where this is relevant.
For customers and participants
If you are a customer or participant in an event, we may disclose your personal information to our clients and venues where this is reasonably necessary for, and relevant to, the delivery of the event. We may use images or audio-visual recordings which identify you for promotional purposes where you would reasonably expect this to occur.
Disclosure to contractors and other service providers
Pont Equity may disclose information to third parties we engage to provide our services, including contractors and service providers used for data processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance or development, printing, archiving, mail-outs, and market research.
Personal information may also be shared between related and affiliated companies of Pont Equity, located in Australia.
Third parties to whom we have disclosed your personal information may contact you directly to let you know they have collected it and to give you information about their privacy policies.
Use and disclosure for administration and management
Pont Equity will also use and disclose personal information for administrative, management, and operational purposes. This includes:
- administering billing and payments, and debt recovery;
- planning, managing, monitoring and evaluating our services;
- quality improvement activities;
- statistical analysis and reporting;
- training staff, contractors and other workers;
- risk management and management of legal liabilities and claims (for example, liaising with insurers and legal representatives);
- responding to enquiries and complaints regarding our services;
- obtaining advice from consultants and other professional advisers; and
- responding to subpoenas and other legal orders and obligations.
Other uses and disclosures
We may use and disclose your personal information for other purposes explained during collection or otherwise as set out in this Privacy Policy.
How can you access or seek correction of your personal information?
You are entitled to access your personal information held by Pont Equity on request. To request access to your personal information, please contact our privacy officer (Privacy Officer) using the contact details below.
You will not be charged for requesting access to your personal information, but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.
We will take reasonable steps to ensure that the personal information we collect, use, or disclose is accurate, complete, and up-to-date. You can help us do this by letting us know if you notice errors or discrepancies in the information we hold about you and if your personal details change.
However, if you consider any personal information we hold about you inaccurate, out-of-date, incomplete, irrelevant or misleading, you are entitled to request correction of the data. After receiving your request, we will take reasonable steps to correct your information.
We may decline your request to access or correct your personal information in certain circumstances in accordance with the APPs. If we do refuse your request, we will provide you with a reason for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.
What should you do if you have a complaint about the handling of your personal information?
You may contact Pont Equity at any time if you have any questions or concerns about this Privacy Policy or about how your personal information has been handled.
You may file a complaint about privacy with the Privacy Officer using the contact details set out below.
The Privacy Officer will first consider your complaint to determine whether simple or immediate steps can be taken to resolve it. We will generally respond to your complaint within a week.
If your complaint requires more detailed consideration or investigation, we will acknowledge receipt within a week and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and your desired outcome. We will then typically gather relevant facts, locate and review relevant documents and speak with individuals involved.
In most cases, we will investigate and respond to a complaint within 30 days of receipt. We will let you know if the matter is more complex or our investigation may take longer.
If you are not satisfied with our response to your complaint or you consider that Pont Equity may have breached the APPs or the Privacy Act, you may make a complaint to the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted by telephone at 1300 363 992 or by using the contact details on the OAIC website.
How are changes made to this privacy policy?
Pont Equity may amend this Privacy Policy occasionally, with or without notice to you. We recommend you visit our website regularly to keep updated with any changes.
How can you contact Pont Equity?
The contact details for Pont Equity are:
Pont Equity Privacy Officer
Address: Level 6, Palmerston Crescent, South Melbourne VIC 3205
Email address: matthew@pontequity.com.au
Telephone number: 1300 226 018
This Privacy Policy was last updated in May 2025.